Help Center
How does buying work?
- Pick an offer and add it to your cart. Every offer is sold by an independent seller, shown on the offer.
- Log in (or create a free account) and pay at checkout.
- Your order opens right away under Purchased orders. Instant offers are delivered there within seconds; other offers are delivered there by the seller.
- Check what you received, then confirm the order and leave feedback for the seller.
Where do I find my key or account details?
On the order page: open Purchased orders and click the order. Keys, codes and login details are shown there with a copy button. Nothing is shipped - everything is digital.
Why should I confirm my order?
Confirming tells the seller that everything works. Please check the item first (activate the key or log in to the account). If you don't confirm, the order is confirmed automatically 5 days after delivery. If something is wrong, contact us before confirming.
Can I change my feedback?
You can leave feedback once the order is confirmed and change it for 30 days.
Something is wrong with my order
Write to support@nitroflip.com with your Order ID (shown on the order page). See the Refund Policy for when you get your money back.
My account
Change your username, name, phone, password and profile picture in Account settings. Forgot your password? Use Forgot password on the login page.